Skip to content
Tailor-made luxury journeys, planned around you 020 7551 7230
Secrets Akumal

Luxury hotel · Mexico

Secrets Akumal

Tailor-made, always

Every itinerary shaped around your dates, pace and preferences.

One dedicated expert

The same person from the first conversation until you return.

Decades of experience

Over 35 years shaping bespoke journeys for discerning travellers.

An adults-only AAA Five Diamond all-inclusive on Akumal Beach, voted the #1 hotel in the world in the 2025 Tripadvisor Travellers’ Choice Awards.

At Do Not Disturb, we match you with one of our dedicated Mexico luxury travel experts who designs a tailor-made itinerary around how you want your time away to feel. With deep destination knowledge and meticulous planning behind the scenes, we transform complex travel into something effortless and entirely your own.

The world without distraction.

Request a quote

At a glance

Secrets Akumal sits on Akumal Bay in the Riviera Maya, around an hour south of Cancún International Airport and walking distance from one of Mexico’s most famous sea turtle beaches. The resort is adults-only and part of Hyatt’s Inclusive Collection, operating on the Unlimited-Luxury programme with food, drinks, entertainment, and concierge service all built into the rate.

The accommodation totals 434 smoke-free suites across multiple categories, including Junior Suites, Preferred Club categories with private lounge access, and the upper-end Presidential and Romance Master Suites. Many come with ocean views, swim-out access, or private plunge pools.

Three main pools, including an infinity pool, sit alongside 11 smaller swim-out pools. Dining covers nine venues across French, Mexican, Asian, Italian, and seafood, and the Secrets Spa adds an 18,000 sqft sanctuary with hydrotherapy, seaweed treatments, and signature facials. Sustainability work includes year-round sea turtle conservation, with snorkelling tours available directly off the beach.

Plan Your Trip
Secrets Akumal
Food and Drink

Food and Drink

Nine restaurants across the property. Bordeaux is the French signature, designed with Moulin Rouge flourishes, while Portofino covers Italian in a Tuscan-styled room. Himitsu handles Pan-Asian with a sushi bar and teppanyaki tables, El Patio covers traditional Mexican, and Oceana plates seafood near the beach.

Market Café is the international buffet, Seaside Grill takes care of poolside dining, and Coco Café and Barefoot Grill handle light bites. Seven bars round out the programme.

Spa and Wellness

Spa and Wellness

The Secrets Spa covers over 18,000 sqft, with a hydrotherapy circuit, sauna, steam room, and bracing showers through the wet area. The full-service salon handles skin and hair treatments, manicures, and pedicures.

Treatments are available indoors or outdoors, including singles and couples massages. The signature 105-minute Water Journey Treatment is a curated experience using scrubs, muds, and calming masks alongside the hydrotherapy facilities.

Location

Location

Secrets Akumal is on Akumal Bay in the Riviera Maya, on the Caribbean coast of Quintana Roo. The resort is around an hour south of Cancún International Airport, 20 minutes from Playa del Carmen, and within easy reach of the Mayan archaeological sites of Tulum and Cobá.

Akumal means “Place of the Turtles” in Mayan, with a famous green sea turtle population on the world’s second-largest barrier reef directly offshore.

Plan Your Trip

Room Types

Junior Suite

Junior Suite

The Junior Suite is the entry-level category, with double glass doors opening onto a private terrace and tropical garden views. An ocean view option is available as an upgrade.

Each suite has a spacious living area and bedroom, with a dedicated room concierge who can arrange romantic gestures and 24-hour room service included in the Unlimited-Luxury package.

Request a quote for this room
Preferred Club Junior Suite

Preferred Club Junior Suite

The Preferred Club Junior Suite adds direct swim-out access to the pool from a private terrace, alongside the wider Preferred Club benefits: dedicated concierge, private Preferred Club Lounge access, and an upgraded minibar.

The natural step up from a standard Junior Suite for guests prioritising pool access from the room and the higher service tier.

Request a quote for this room
Romance Master Suite

Romance Master Suite

The Romance Master Suite is designed for an intimate stay, with a king-size bed and a layout that separates living and sleeping spaces. The en-suite bathroom has a rain shower, and the bedroom opens onto a private terrace.

A separate living and dining area gives the suite enough space for longer stays without it feeling cramped.

Request a quote for this room
Presidential Suite

Presidential Suite

The Presidential Suite is the flagship category, with a spacious master bedroom featuring a king-size bed and a high-end en-suite bathroom. A separate living and dining area opens onto a terrace, with a private plunge pool for the highest tier.

The most generous footprint at the property, designed for guests wanting maximum space and full Preferred Club privileges.

Request a quote for this room

Our reviews

Our team brings over 35 years of experience in luxury travel, shaping bespoke journeys for discerning clients worldwide.

Our trip was truly magical and full of core memories that will last us a lifetime.
Michael • Bora Bora Honeymoon★★★★★
“We just returned from an incredible journey through Ireland, and we couldn’t have had a better experience”
Brad • Ireland Adventure★★★★★
“This was a flawless experience right from the beginning, we had so many thoughts and ideas flowing around and they took all of them and perfectly curated the most beautiful honeymoon for us.”
Kris • Sicily Honeymoon★★★★★

Your next steps

Planning your trip should feel effortless.

  1. We Listen

    You share what matters, whether it is a destination, a feeling, or a moment worth celebrating.

  2. We Curate

    Your dedicated expert shapes a thoughtful, private itinerary tailored entirely around you.

  3. You Travel

    Every detail handled. Every moment considered. Support before, during, and after your journey.

Begin your journey

Tell us about your journey

Tell us how you want your time away to feel. Your dedicated expert will be in touch to begin shaping it around you.

Or speak with us

020 7551 7230
Rich RyanDelwyn HughesJemima HanrottMaria GardnerSamantha McCormack

Your enquiry goes straight to one of our travel experts, who will reply to you personally.

Rich, Delwyn, Jemima and the team

    Budget per person

    By submitting you confirm you have read our Privacy Policy.